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Switching KYC systems for accounting firms
Switching KYC systems is rarely about leaving paper behind. Client due diligence often already sits in the firm’s everyday tools, but the flow is slow and the history is hard to show.
Av Qapla Team·1 August 2026·5 min read
Most firms already have Fortnox, Blikk, or something similar. What’s missing is a flow where client due diligence is quick, and where you can promptly show what applied, when, and who stood behind it.
If onboarding, finding evidence, or answering ahead of supervision takes too long, it is worth seriously considering switching KYC systems.
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There is rarely a perfect date. Patterns show up, though, whether the files sit in Fortnox, Blikk, custom templates, or spreadsheets:
The same client data exists in several places, and no one is fully sure which version applies
Risk assessment and client checks belong together on paper, but not in how you actually work
Screening happened when the client was onboarded, but there is barely any history after that
New staff learn “how we usually do it” instead of a shared flow
Before an inspection or internal review, just gathering the evidence takes days
Day-to-day steps feel sluggish: many clicks, long waits, unclear where to go next
You may still meet the requirements. The question is how much time it costs every time someone actually asks to see them.
What to demand when switching KYC systems
Leave the vendor aside: ask questions concrete enough that the answer can be checked.
Can you show history? Can you pull up what applied for a client on a given date, including after reassessment, a new risk class, or a new screening, without digging through archives?
Is the flow built for firms? Accounting engagements differ from how banks onboard customers. The tool should mirror how you actually work.
How long does a typical client due diligence take? Not how it looks in a demo, but how long it takes when your team does the work.
Can you migrate what you already have? Client due diligence, general risk assessments, and manuals should be importable, not rebuilt from scratch.
If a vendor can’t show history, and how long the work takes, look elsewhere.
Now
Client due diligence scattered across firm tools, email, and folders
Different people do things differently
Slow to answer when someone asks for history
Target
Client due diligence gathered per client
Clear what was done, when, and by whom
A flow you can run through without friction
What many worry about before switching
Hesitation is fair. What we hear most often:
Do we lose history, risk assessments, or manuals along the way?
Can we onboard new clients during the transition?
Could something fall through the cracks mid-switch?
How long until the team is actually up and running?
The worry makes sense. You solve it by planning the transition, not by postponing the switch while day-to-day friction grows.
Migration doesn’t have to be the painful step
With us, import is part of the switch. You bring client due diligence, general risk assessments, and AML manuals. You don’t rebuild everything from scratch, and you don’t spend time or money moving the history yourselves.
Material is transferred so retention periods hold. What you are required to keep under the Swedish Anti-Money Laundering Act (often at least five years after a business relationship ends) should still be there and findable, without gaps between the old and new system.
Meanwhile the new system can run side by side with the old one until you are confident everything is in place.
Map what needs to come along
KYC files, risk assessments, manuals, and other documentation you need to keep.
Set up the new system in parallel
Keep taking on clients as usual until the flow in the new system is checked.
Import and spot-check
Not only that the files arrived, but that you can find and understand a few typical clients.
Let the team work in the new system
A short, concrete walkthrough of the flow you actually use. Then the old one can be closed.
Where Qapla fits
Qapla is built for Swedish accounting firms that need to show client due diligence, not only have done it.
You get a guided flow for risk and client checks, history you can pull up when someone asks, and help bringing existing material into the system. The product aim is simple: finish what must be done, without unnecessary steps and without losing the evidence chain. You keep control of your data and can export it.
What usually decides it is less time searching, more time on the engagement itself, with the same obligations still in place.
See how it works in practice
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