Question 1

What is Qapla?

Accepted Answer

Qapla is an AML compliance platform built specifically for Swedish accounting firms. The system helps you conduct risk assessments, create an AML manual, and document client due diligence, saving everything with a complete audit trail. Everything you need for an inspection is always ready, without scrambling for documents.

Question 2

Does Qapla cover all requirements in the AML Act?

Accepted Answer

Yes. The platform covers all 8 mandatory controls under the Swedish AML Act, risk assessment, client due diligence, PEP and sanctions screening, AML manual, and audit trail. Built based on how the County Administrative Board actually audits, not how we assume they do.

Question 3

Do we need to install anything?

Accepted Answer

No. Qapla is fully cloud-based. Log in via your browser and get started immediately, no installation and no IT department needed.

Question 4

What if the County Administrative Board contacts us?

Accepted Answer

You can export all relevant documents directly from the system, risk assessment, AML manual, client due diligence cases, and audit trail, and show exactly what applied on a specific date. Everything is saved as immutable snapshots with date and approver, ready to hand to the inspector.

Question 5

How quickly can we get started?

Accepted Answer

Most firms are up and running within one working day. You start with the general risk assessment for your organisation and add clients as you go.

Question 6

How can you see the history, who did what and when?

Accepted Answer

All history is saved automatically. Every approval, update, and document upload is logged with date, time, and who performed the action, without any extra steps from you. Everything is available if you ever need to show it during an inspection.

Question 7

How does the system guide us when writing our risk assessment and AML manual?

Accepted Answer

Every section includes built-in guidance: explanatory text, example formulations, and suggestions for how to describe your firm's procedures. You never start from a blank page. The system suggests risk levels based on your answers, you review and approve. It's your assessment, but you don't have to reinvent the wheel.

Question 8

What is enhanced due diligence and when is it required?

Accepted Answer

Required for high-risk clients under the AML Act. The system identifies which clients trigger enhanced due diligence and guides you through the additional steps automatically.

Question 9

How does PEP and sanctions screening work?

Accepted Answer

Qapla automatically screens against PEP and sanctions lists when a client is added. Everything is logged with timestamps and you don't have to think about it.

Question 10

Is there a free trial?

Accepted Answer

Yes. You get one month of full access with no credit card and no commitment. Cancel anytime.

Question 11

Can we upload and manage client documents in the system?

Accepted Answer

Yes, identification documents, ownership certificates, company documents and more. Documents can be verified with a simple approve/reject workflow and are included in the history log.

Question 12

Can multiple team members use the system?

Accepted Answer

Yes. You invite team members with role-based permissions. Every action is logged per user, making it always clear who approved what and when.

Question 13

We have existing clients in another system, how do you handle the transition?

Accepted Answer

We help you migrate existing clients and documents, at no extra cost if you choose to start a subscription with us. You don't have to start from scratch. Contact us and we'll explain how it works for your firm.

Question 14

Do we have to fill in all details for new clients manually?

Accepted Answer

No. When you add a new client company, the system automatically retrieves basic information from the Swedish business registry, name, registration number, board members, and beneficial owners. You fill in what's missing.

Question 15

What does Qapla cost and what's included?

Accepted Answer

All features are included in one plan, risk assessment, AML manual, client due diligence, PEP screening, and audit trail. Pricing is based on the number of active clients. Start with a one-month free trial, no credit card and no commitment.

Question 16

Is Qapla GDPR compliant and where is our data stored?

Accepted Answer

Yes, all data is stored within the EU. A data processing agreement is included and you can export all your data whenever needed.

Frequently asked questions

Frequently asked questions